Mobile App Frequently Asked Questions
Need assistance? View our FAQ! If you have specific questions that are not addressed below, please feel free to contact Member Services, or visit the Welcome Center.
No! The app is 100% free. You'll only make payments for fee-based programs and classes through Amilia.
Yes! You will need to log in with the email associated with your Amilia account. Unless each member has a unique email address connected to their name in Amilia, they will need to sign in with the account owner's email.
Not a problem! Our app is accessible via the web to view schedules, sign up for classes, and more. Click here to view.
- Open the App
- In the top right hand corner, click on the barcode icon
- Use the arrows to navigate between other family member barcodes
- Open the mobile app
- Navigate to the home screen
- Click next to the YMCA logo in the top left-hand corner
- Select your preferred location and scroll to view hours, contact information, amenities, and more.
- Open the Mobile App
- Click on the calendar icon (second icon on bottom navigation menu)
- Under the "Browse" category, click on Aquatics, Fitness, Gym, etc., or scroll to further narrow your search and view specific options by category.
- Within the schedules pages, you can scroll left and right to browse classes by dates, categories, or instructors using filters. Click once to add or change your preferences.
- To view more information about a class, e.g. description, capacity, location or registration details, click on the class time where the > is for the class name you’re interested in.
- You can also “favorite” any classes you’d like to receive notifications and messages regarding by clicking the heart button in the top right-hand corner of the class details page.
The Westfield Area YMCA & Cranford YMCA will use the app to send important notifications regarding weather-related closings, delayed openings, and/or other updates regarding our programs and facilities! However, notifications must be enabled on your device in order to receive these alerts.
- Open the Mobile App
- Click on your profile picture (bottom right-hand corner)
- Click on the Settings icon (top right-hand corner)
- Click on Notifications
- Enable or disable the notification announcement types that you would like to receive.
Your smartphone device also controls your notification settings. If you are not receiving notifications, please check your device settings to ensure notifications are enabled for the WWFY Mobile App.
IPHONE:
- Open the Settings app on your iOS device
- Click on Notifications
- Scroll down and click on WWFY
- Tap the switch to ‘Allow Notifications’ to turn notifications on or off
- Manage alert and screen preferences as desired
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ANDROID:
- Open the Settings app on your device
- Click on Notifications
- Click on See All
- Scroll down to WWFY
- Tap the switch to ‘Allow Notifications’ to turn notifications on or off
- Manage alert and screen preferences as desired
Notifications will pop up on your home screen like any other apps on a smart phone. To view notifications while within the app, tap the bell icon at the top of the home screen.
Please note settings may vary by device. For specific instructions about your device, you may need to contact your service provider.
- Click the icon in the bottom right of the app.
- Once on your profile page, hit the gear icon in the top right.
- Select "Edit Profile" and then tap the little camera icon next to your current profile picture (if applicable).
- Update your photo! You may also change other profile information here.
Need Further Assistance?
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